Roofing Contractor in West Cobb, GA

Because it’s hard to get and hard to keep. The certification requires verifiable longevity, ongoing factory training for crews, ongoing licensing and insurance verification, and a clean reputation record. The 96% of home-improvement contractors who don’t survive five years can’t hold a credential like this. The credential is, in part, the point: it filters out the contractors most likely to disappear after the next hailstorm.

No. The vast majority of our Franklin clients are at work or out of the house during install. We coordinate access ahead of time, protect landscaping with tarps, and complete a magnetic nail sweep before we leave.

Hail damage is sudden, datable, and impact-shaped — circular granule loss, fresh splatter marks, soft bruising. Normal wear is gradual, edge-driven, and uniform — cupping, curling, and granule loss across the whole field. We document both honestly. If your roof is just old, we’ll tell you that, and you’re looking at a retail purchase, not a claim.

That depends on the extent of damage and your policy. In Tennessee, when hail damage exceeds a certain threshold per slope, most carriers approve a full replacement rather than spot repairs. Spot repairs are difficult anyway because shingle colors weather over time and fresh shingles never blend perfectly. We’ll document what’s there — the carrier decides what they’ll cover.

Two reasons. First, Master Elite contractors install to the manufacturer’s strictest specification, which gives you access to GAF’s System Plus, Silver Pledge, or Golden Pledge® warranties. Second, only a Master Elite installer can register a Golden Pledge® — the strongest manufacturer warranty in residential roofing, and a credential adjusters and homeowners both recognize.