Roofing Contractor in Roswell, GA

No. The vast majority of our Franklin clients are at work or out of the house during install. We coordinate access ahead of time, protect landscaping with tarps, and complete a magnetic nail sweep before we leave.

Because it’s hard to get and hard to keep. The certification requires verifiable longevity, ongoing factory training for crews, ongoing licensing and insurance verification, and a clean reputation record. The 96% of home-improvement contractors who don’t survive five years can’t hold a credential like this. The credential is, in part, the point: it filters out the contractors most likely to disappear after the next hailstorm.

We walk the roof on every inspection where it’s safe to do so. Drone-and-camera-only inspections miss bruising, soft spots, and seal failure that you can only verify by hand and foot. Ground-only inspections miss almost everything. If pitch or weather makes a foot inspection unsafe, we use a combination of drone, ladder access, and a return visit.

Yes — if your area was in a confirmed hail track. Most damage is not visible from the ground. Free inspections take 30–45 minutes and give you a written record dated to the storm in question. That record is valuable even if you don’t file right away, because it preserves the date of loss for the future.

Two reasons. First, Master Elite contractors install to the manufacturer’s strictest specification, which gives you access to GAF’s System Plus, Silver Pledge, or Golden Pledge® warranties. Second, only a Master Elite installer can register a Golden Pledge® — the strongest manufacturer warranty in residential roofing, and a credential adjusters and homeowners both recognize.