Roofing Contractor in Smyrna, GA

Because it’s hard to get and hard to keep. The certification requires verifiable longevity, ongoing factory training for crews, ongoing licensing and insurance verification, and a clean reputation record. The 96% of home-improvement contractors who don’t survive five years can’t hold a credential like this. The credential is, in part, the point: it filters out the contractors most likely to disappear after the next hailstorm.

No. The vast majority of our Franklin clients are at work or out of the house during install. We coordinate access ahead of time, protect landscaping with tarps, and complete a magnetic nail sweep before we leave.

That depends on the extent of damage and your policy. In Tennessee, when hail damage exceeds a certain threshold per slope, most carriers approve a full replacement rather than spot repairs. Spot repairs are difficult anyway because shingle colors weather over time and fresh shingles never blend perfectly. We’ll document what’s there — the carrier decides what they’ll cover.

It is genuinely free. There is no catch and no obligation. We do them because they generate trust, and trust is what brings homeowners back to us when their neighbor needs a roof. About a quarter of the inspections we do across Franklin result in zero work — we tell the homeowner their roof is fine and walk away.

We walk the roof on every inspection where it’s safe to do so. Drone-and-camera-only inspections miss bruising, soft spots, and seal failure that you can only verify by hand and foot. Ground-only inspections miss almost everything. If pitch or weather makes a foot inspection unsafe, we use a combination of drone, ladder access, and a return visit.