Roofing Contractor in Austell, GA

Because it’s hard to get and hard to keep. The certification requires verifiable longevity, ongoing factory training for crews, ongoing licensing and insurance verification, and a clean reputation record. The 96% of home-improvement contractors who don’t survive five years can’t hold a credential like this. The credential is, in part, the point: it filters out the contractors most likely to disappear after the next hailstorm.

No. The vast majority of our Franklin clients are at work or out of the house during install. We coordinate access ahead of time, protect landscaping with tarps, and complete a magnetic nail sweep before we leave.

A contingency agreement is a contract that says: we will replace your roof, but only if your insurance carrier approves the claim. If they deny it, the agreement is void and you owe nothing. It protects you in three ways. It commits us to advocating hard for the claim because we have skin in the game. It locks in your scope and pricing so a low initial offer from the carrier doesn’t become your final number. And it means you don’t have to make the replace-or-not decision until after the claim is settled.

On a typical Franklin home — say a 2,500–3,000 sq ft roof in Fieldstone Farms or McKay’s Mill — the on-site inspection takes 30–45 minutes. Larger or steeper roofs in Westhaven, Laurelbrook, or 37069 may take up to an hour. The written report follows within 24 hours.

We walk the roof on every inspection where it’s safe to do so. Drone-and-camera-only inspections miss bruising, soft spots, and seal failure that you can only verify by hand and foot. Ground-only inspections miss almost everything. If pitch or weather makes a foot inspection unsafe, we use a combination of drone, ladder access, and a return visit.