Residential Storm Damage

I highly recommend Northpoint Roofing Systems, and especially JD Pond, for anyone in need of roofing services. From the initial inspection to navigating the complexities of the insurance process and final installation, JD was incredibly responsive, knowledgeable, and customer-focused. The process wasn't without challenges—I'd contend that no major home project ever is—but JD made everything feel smooth and manageable. He provided clear communication at every step (through email or text as needed), was transparent about options, and proactively coordinated with my insurance company and public adjuster to get the best possible outcome. His deep expertise in roofing, insurance claims, and homeowner needs was evident throughout. Even after installation, when a small issue arose with our security camera, JD immediately escalated it to his team to find a resolution. That level of follow-through and customer care is rare and speaks volumes about the integrity of both JD and Northpoint Roofing. Almost a year later, I'm still happy to recommend them to anyone with roofing needs. If you're looking for a company that values trust, transparency, and top-notch service, Northpoint Roofing Systems is the one to call.

We were so fortunate to have found North Point Roofing. At first when our insurance claim was rejected, I was skeptical but we ended up in good hands with Phillip (our sales rep ). He was persistent with supplying additional information to insurance and it worked to get our claim approved after a lengthy back-and-forth with them. They did a really thorough job replacing a large roof in one day. Thank you Tanya (our project manager) for great communication and overseeing the project. Overall great job and we are very satisfied with a new roof!

It was a pleasure working with Anthony Ruiz. He followed through on everything discussed. He was very professional as well as Northpoint. The roofers were also professional and the cleanup was great. I would definitely recommend Anthony and his team. Our experience was great and stress free. Thanks, Anthony !!!

Check out Blake. Very professional and is very knowledgeable about any problems or questions you may have.

Wonderful experience! Phillip was very nice and professional. He explained everything so well! Great experience!

We had some pretty extensive damage from a hail storm. Wesley Stocks made replacing our roof from start to finish a very effortless process. The finished product looks great. We are very pleased with the service we were provided.

This company (and Josh) was such a pleasure to work with. They handled all the leg work of getting my roof inspected, coordinating with the insurance company, and getting the new roof installed/paid for in a timely manner. They were very professional, and I couldn't believe how easy and quick the whole process went. One day, I had someone doing a drone flyover of my roof, and within a week I had a full roof replacement approved and scheduled! It doesn't get any easier than that.

Great company, professional and customer focused

Northpoint did everything possible to make our Roofing experience as easy as possible. They made the options planning easy and fast.

Blake was very professional and did a great job of explaining the process. I highly recommend.

Perfect! Thanks

We had Chris Holt and Preston Clark from Northpoint Roofing Systems out to inspect the roof of our home today for possible damage from recent storms and couldn’t be happier with their service. They were completely above board and honest with us regarding the condition of our roof. I know they don’t make money unless there’s a need to address, so when they told me the roof is in good shape, I knew I can believe them. Chris represented the company well as a knowledgeable and professional roofing advisor. Because of their honesty, I hope to hire them for the replacement of my gutters and soffit. Can’t let an honest contractor slip by me, especially when they can be so hard to find. Thanks for everything Chris and Preston! – Dan H.

Initially they wanted to do a drone check of my roof which I approved. The results were unusual because I had another company check and they said I needed a new roof. Northpoint said the results showed that my roof had several years left on it so I didn’t need a new roof. We mentioned we had a leak in my wife’s closet. Jud Shultz checked in the attic and found the pipe which was leaking. Raphael and his team fixed it yesterday. We could not be happier with this experience. When it is time for a new roof we will call Northpoint.

Blake is great and honest!

I am very happy with the guys and what they did getting things in order.I got new roof and gutters it’s very beautiful and we are well pleased with it. I would recommend North Point roofing company to anyone thanks for your good work.

Thank you to JD Pond and his team!

From the get-go Northpoint Roofing was a pleasure to deal with. First the young man came around and asked if he could arrange a drone survey of our roof. Then later Keith and Cayla came around to show us the photos of damage to our roof. We had no idea! During the repair process we were kept informed all the way. Cayla was our go-to person – she's great, responding to questions or concerns very quickly. The work was done professionally and to the best of my knowledge everything is still intact. I highly recommend this company .

Handled warranty item quickly and efficiently. Rafael showed up at the correct time looked at problem and fixed it in 15 minutes. Would recommend Northpoint to anyone who needs a roof.

Scott and Elizabeth did a great job , replacing the metal roof, they were right on time they did the job in one day , after the replacement. They pick all the garbage making sure everything was clean around the work area . Also very professional and honest company. I'll recommend them.

Wow!! What can u say when u have an unexpected effortless experience. We worked with Philip, who was amazing. He helped us with the process from start to finish. His patience, knowledge and friendliness was outstanding. He saw that our roof and gutter install went smooth and to our satisfaction. Definitely would and have recommend Northpoint Roofing systems.

The entire experience from start to finish was good. The contractor, the crew and the entire business end of the matter went well. I really enjoy driving up to my house seeing the new roof. I have and will continue to recommend you to my friends. Thanks much

We live in Fairview, Tn. And our house was hit very hard with hail , rain and wind !! We were in Florida at the time ! I called and Wesley Stocks came to our house and started the process of getting our house fixed quickly (few days flew the drone on a Saturday ) contacted the insurance company and came back out when they were here really awesome job. Hope the end goes as well , Thank you Wesley !! Thanks ,North point roofing systems !!

North Point Roofing was very professional in explaining the process, completing the new roof installation in a timely basis, providing a competitive cost estimate, and solid follow up. I would recommend the service to potential customers in need of roof replacement. Paul Curtin; Roofing Specialist, was very helpful and responsive during the entire process.

Big thanks to Wes Stocks, Chris Holt, and Cayla Mabie for walking us through the process of getting our house and garage roofs and gutters replaced through our insurance! They are great to work with, very responsive and professional.

I highly recommend this company. They are easy to work with and knowledgeable in their field. Blake was very efficient in his work and honest in his pricing. 10/10 would work with again.