678-345-1711

100 Chastain Center Blvd Suite 100, Kennesaw, GA 30144

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Our Process: How a New Roof Comes Together

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Our Process: How a New Roof Comes Together

Is your roof looking old and worn? Did a storm with hail or high winds just roll through? Maybe your neighbors are getting new roofs, and you are wondering if yours is next. Whatever brought you here, the team at Northpoint Roofing Systems makes the path to a new roof simple. Here is exactly what to expect when you work with us.

The Northpoint Process, Step by Step

Step 1: A Free Drone Inspection

We start with a free inspection. Our FAA-licensed pilot flies a high-tech drone over your roof. It takes photos from every angle. This safe, close-up look catches any storm damage. No ladders or risky climbs are needed.

Step 2: An AI-Powered Damage Report

Next, AI software reviews every photo to spot damage. Many top insurance companies trust the same kind of tool. Then our roof specialist turns the findings into a clear report on your roof’s health.

Step 3: A Walkthrough With Your Roof Specialist

A roofing specialist meets with you to go over the report. They explain what they found and answer your questions. You will know just what shape your roof is in. If there is storm damage, they will show you how to file an insurance claim.

Step 4: Help With Your Insurance Claim

Filing a claim can feel confusing. Your specialist works with you to make it smooth. Keep in mind that your insurance company decides what is covered. So coverage depends on your policy and the damage found. We are here to guide you at each step.

Step 5: Pick Your Roof, and We Install It

Once your project is approved and ready, the fun part begins. Your specialist helps you pick the color and style of your new roof. Our team orders the materials and sets the schedule. In most cases, our crew installs your new roof in a single day.

Why Homeowners Across Our Markets Choose Northpoint

From Kennesaw and Metro Atlanta to Franklin and Middle Tennessee to Ft. Myers, Florida, homeowners trust Northpoint for:

  • FAA-licensed drone pilots and AI damage detection
  • Honest, detailed roof reports
  • Friendly help with insurance claims
  • In-house crews and fast, often one-day installs

Schedule Your Free Drone Inspection

Ready to see the true condition of your roof? Call Northpoint Roofing Systems at 678-345-1711 to schedule your free drone inspection. We serve homeowners across Kennesaw and Metro Atlanta, Franklin and Middle Tennessee, and Ft. Myers, Florida.

FAQ

Do you walk on the roof, or just inspect from the ground?

We walk the roof on every inspection where it’s safe to do so. Drone-and-camera-only inspections miss bruising, soft spots, and seal failure that you can only verify by hand and foot. Ground-only inspections miss almost everything. If pitch or weather makes a foot inspection unsafe, we use a combination of drone, ladder access, and a return visit.

Will my insurance pay for a full roof replacement or just repairs?

That depends on the extent of damage and your policy. In Tennessee, when hail damage exceeds a certain threshold per slope, most carriers approve a full replacement rather than spot repairs. Spot repairs are difficult anyway because shingle colors weather over time and fresh shingles never blend perfectly. We’ll document what’s there — the carrier decides what they’ll cover.

How long do I have to file an insurance claim after a storm in Tennessee?

Most Tennessee homeowners insurance policies give you one year from the date of loss, but some policies require notice of damage “as soon as reasonably possible.” Don’t wait. The longer the gap between the storm and the inspection, the harder it is to prove the damage came from that specific event.

Do you offer free roof inspections?

Yes. We offer no-cost, no-obligation inspections to assess your roof and provide clear recommendations.

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